Return Policy

If you are not completely satisfied with your purchase, we are here to help.

Returning goods

You have 14 calendar days from the moment you received the product to return it.

If you wish to return the item, it must be unused, with the original tags and in the same condition as when you received it.

The product must be in its original packaging.

You must have proof of purchase and attach a return form (download return form)


When the online store receives the returned product, it will be examined and you will be informed that your returned product has been received. The administration of the online store will inform you whether the money will be returned immediately after viewing the received product.

If your returned item is approved, the online store will return your payment using the same payment method.

You will receive your refund within a few days, depending on the bank you use.


Shipping costs for returned goods are covered by the customer. Shipping costs are non-refundable.

Shipping costs will be deducted upon receipt of refund.

Contact us

If you have any questions about returning goods, please contact us.