FAQ

Kale.Space is an online shop that specializes in offering a variety of kale-based products, including kale chips, kale pesto, and kale kimchi. We are dedicated to providing healthy and delicious options for kale enthusiasts.

Yes, we prioritize using organic kale in all our products. We work with trusted suppliers who provide us with high-quality, organic kale to ensure that you receive the best-tasting and healthiest options available.

Absolutely! Our kale chips are made with gluten-free ingredients, making them suitable for individuals with gluten sensitivities or those following a gluten-free diet.

Yes, all our products are vegan-friendly. We believe in catering to a wide range of dietary preferences and ensuring that everyone can enjoy our kale-based delights.

We prioritize freshness in all our products. Our kale chips, kale pesto, and kale kimchi are carefully prepared and packaged to maintain their quality during transit. We use innovative packaging techniques and follow strict quality control measures to ensure a delightful experience upon arrival.

Yes, we offer international shipping to many countries. However, please note that shipping availability may vary depending on your location. You can check the shipping options during the checkout process.

Our products are made in small batches to ensure optimal freshness. The shelf life of our kale chips is typically around 3-4 months, while our kale pesto and kale kimchi are best consumed within 1-2 months. We recommend checking the specific expiration date on each product for accurate information.

Certainly! We offer customizable options and bulk orders. If you have specific requirements or need a larger quantity, please contact our customer support team, and they will assist you with your request.

We understand the importance of catering to various dietary needs. While our products are made in a facility that handles other ingredients, we take precautions to avoid cross-contamination. However, please read the product labels and ingredient lists carefully to determine if they meet your specific dietary requirements.

If you encounter any issues with your order, such as damaged products or incorrect items, please reach out to our customer support team within 7 days of receiving your order. We will gladly assist you and find a suitable solution to ensure your satisfaction.

For any inquiries, concerns, or assistance, you can reach our friendly customer support team by emailing [email protected]. We strive to respond to all inquiries promptly and provide the best possible support.

Our kale products are generally suitable for children. However, we recommend consulting with a healthcare professional or checking with your child’s specific dietary needs before introducing new foods into their diet.

Yes, we occasionally offer discounts and promotions. To stay updated on the latest deals and offers, we recommend subscribing to our newsletter and following our social media channels.

Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package and stay informed about its delivery status.

Absolutely! We love sharing recipe suggestions and serving recommendations with our customers. You can find a variety of creative and delicious recipes on our website’s blog section or social media channels. Whether you’re looking for ideas on how to incorporate kale chips into salads, use kale pesto as a flavorful spread, or add kale kimchi to your favorite dishes, we have plenty of culinary inspiration to enhance your kale experience.

Yes, we take pride in creating wholesome products without the use of artificial additives or preservatives. Our focus is on using natural ingredients to deliver the best taste and nutritional value in every product we offer.

Absolutely! We have curated gift sets and options available for special occasions or for treating someone special. Whether it’s a kale lover’s gift box or a variety pack of our kale products, we have options to make gift-giving a delight.

Certainly! We provide detailed nutritional information for each of our products on our website. You can find information such as calorie count, macronutrient breakdown, and any other relevant dietary details to help you make informed choices.

We are open to wholesale inquiries and partnership opportunities. If you are interested in carrying our products in your store or collaborating with us, please reach out to our business development team at [email protected]. We would be delighted to discuss possibilities with you.

Yes, we greatly appreciate your feedback and encourage you to leave product reviews on our website. Your reviews help us improve our products and provide valuable insights to other customers.

Yes, we have a loyalty program to show our appreciation to our valued customers. By signing up for an account on our website, you can earn points for every purchase and unlock exclusive discounts and rewards.

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. You can select your preferred payment method during the checkout process.

If you need to cancel or modify your order, please contact our customer support team as soon as possible. While we cannot guarantee changes or cancellations, we will do our best to accommodate your request, depending on the order’s status and timing.

We are committed to sustainability and minimizing our environmental impact. We strive to use eco-friendly packaging materials whenever possible and continue to explore ways to further improve our packaging practices.

While our kale products themselves may not contain nuts, they are produced in a facility that handles other ingredients, including nuts. Therefore, there is a possibility of cross-contamination. If you have a severe nut allergy, we recommend exercising caution and reading the product labels and ingredient lists carefully.

If you have any further questions or need additional information, please don’t hesitate to reach out to our customer support team. We are here to assist you and provide a delightful shopping experience at Kale.Space!